FREQUENTLY ASKED QUESTIONS(FAQ)
- WHAT ARE YOUR LEGGINGS MADE OF?
- CUSTOMS CHARGED ME EXTRA FOR MY DELIVERY, NOW WHAT?
- HOW LONG WILL IT TAKE FOR MY ITEM TO BE DELIVERED?
- I FIND THE PRICING PRETTY MUCH ON THE HIGH END, WHY IS THIS?
- WHERE ARE THE LEGGINGS MADE?
- WE DO NOT ACCEPT RETURNS OR EXCHANGES IF THESE SITUATIONS OCCUR
- I CHANGED MY MIND, CAN I STILL CANCEL MY ORDER?
- I SEE I USED THE WRONG ADDRESS, CAN I STILL CHANGE THIS?
- I SEE I ORDERED THE WRONG SIZE, CAN I STILL CHANGE THIS?
WHAT ARE YOUR LEGGINGS MADE OF?
Our leggings are made of 80% polyester and 20% spandex. They come with an elastic waistband and all our seams are double stitched so you LITERALLY can not tear them apart.Back to Index
CUSTOMS CHARGED ME EXTRA FOR MY DELIVERY, NOW WHAT?
We are very sorry to hear about the custom fee, however it is beyond our control. This is not a fee imposed nor collected by our company. Unfortunately some governments randomly pick packages they check and decide to charge extra for import.
Sorry for any inconvenience caused, but there is literally nothing we can do about this.Back to Index
HOW LONG WILL IT TAKE FOR MY ITEM TO BE DELIVERED?
PRODUCTION TIMES :
We take about 2-7 business days to create the Leggings . Most our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less.
All our products are made right here in United States.
SHIPPING TIMES :
|USA,Europe||3-5 business days via USPS|
3-8 business days via DHL ecommerce
|Canada||5-10 business days||Not Available|
|Worldwide||10-20 business days|
We think quality should speak for itself. Therefore we only charge shipping on one off orders. Basically this means that For everything you order above $100 on LegginsPlanet, shipping is on us!
Domestic shipping for orders under $100: $4.95
International shipping for orders under $100: $9.95
I FIND THE PRICING PRETTY MUCH ON THE HIGH END, WHY IS THIS?
We pride ourselves on quality. We also love the fact that you will have a Limited Edition Item. Our items can only be bought on our store and nowhere else! Besides that, we work with the best designers in the bizz. We also work with the best sewers in the bizz. Did you know that you cannot break the seams of our leggings no matter how hard you try?
Other than that; All our items are hand made in America! We do not import the “not so good stuff” from China. Nope, we print, cut and sew your order by hand. Our items are printed on demand. This means, when your order comes in our creation process starts.
Unfortunately – Great quality comes with a price. Therefor we have to price our items like we do to maintain great quality. Yes, it is pricier then normal, but you will receive an item of topnotch quality that will last way longer than any other similar item you will purchase from another store.
Other than that we work with materials that are top of the bill. We do not settle for materials that are not up to par or lose it’s vibrancy when stretching. We only work with fabrics and printing techniques that we have seen ourselves. This is what it makes it a little more pricey, but worth it even more.Back to Index
WHERE ARE THE LEGGINGS MADE?
It depends on your country of residence. We have 2 factories. One in the USA and one in Europe. Where it’s made, depends on what factory is closest to you. This way you can be certain your item is at your doorstep the fastest way possible 🙂Back to Index
WE DO NOT ACCEPT RETURNS OR EXCHANGES IF THESE SITUATIONS OCCUR
The item(s) have been worn or washed
The item(s) have been altered in any way
The item(s) are in any way defective from the original and salable condition, unless the condition is our fault
The item(s) do not have the original tags on them
The item(s) were a Final Sale item
I CHANGED MY MIND, CAN I STILL CANCEL MY ORDER?
As long as your items are not in print yet, you can still cancel your order. When your item is “in print” we cannot cancel anymore since they are already being made. To cancel your order mail us at firstname.lastname@example.org Use “Cancel order #ORDERNUMBER” and we will take care of it.Back to Index
I SEE I USED THE WRONG ADDRESS, CAN I STILL CHANGE THIS?
As long as your item is not shipped yet, we can still change this in our back end system. Please mail us the correct address and your order number using our Contact form and we will take care of it.
Once the order is shipped out (you will receive tracking info when shipped), it is out of our hands. If that is the case you need to contact the carrier who is delivering your items.Back to Index
I SEE I ORDERED THE WRONG SIZE, CAN I STILL CHANGE THIS?
Yes you can, but you have to be swift. Once your order is being printed, unfortunately we cannot change the order anymore. So if you need a change of size, contact our support team ASAP via Contact Form on the site. Do not forget to mention your order number when contacting our support teamBack to Index